Your Privacy Is Our Responsibility

We collect various types of information to operate the bd17 platform. This information can be divided into two main categories:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — only for users aged 21 or older)
• Email address and phone number (for communication purposes)
• National ID or passport details (for identity verification)
• Residential address
• Financial information — details related to bKash, Nagad, Rocket, Upay, or bank accounts (for processing transactions)
• User preferences and profile settings

1.2 Automatically Collected Information

• IP address and device information
• Browser type and language settings
• Platform navigation data and usage patterns
• Data obtained from cookies and similar tracking technologies
• Login and logout times, session duration
• Gaming transaction history and betting records

bd17 uses collected information for the following legitimate purposes:

2.1 Account Management and Service Delivery

We need your information to create, verify, and maintain your account. This includes processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay, and bank transfer), managing bonuses and promotions, and creating a tailored experience based on your gaming preferences.

2.2 Security and Fraud Prevention

We use your information to ensure platform security and prevent illegal activity. bd17 uses SSL encryption and modern security technologies to keep your data protected.

2.3 Communication and Support

Our support team uses your information to communicate with you via live chat or email ([email protected]). This includes sending account-related notifications, transaction confirmations, and updates about important policy changes.

2.4 Legal and Regulatory Compliance

We may be required to retain and disclose certain information to comply with applicable laws, regulations, and regulatory requirements. Age verification (21+) and identity verification also fall under this category.

2.5 Service Improvement

Information may be used for analytical purposes to improve platform quality, develop new features, and enhance your overall experience.

bd17 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and related banking institutions to complete transactions.
• Technology Partners: With technology service providers required to operate the platform, who are bound by strict confidentiality agreements.
• Legal Authorities: When disclosure is required as part of a court order, government directive, or valid legal process.
• Fraud Prevention: With security agencies as needed to detect and prevent fraudulent activity.
• Business Restructuring: In the event of a merger, acquisition, or asset sale involving bd17, users will be notified in advance.

Outside the circumstances listed above, your information will not be shared with any third party without your consent.

The bd17 platform uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Without them, the site will not work properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help us understand how the platform is being used and identify areas for improvement.
• Security Cookies: Assist with fraud detection and account protection.

4.2 Managing Cookies

You can control cookies through your browser settings. Keep in mind that disabling certain essential cookies may prevent some important platform features from working correctly.

bd17 treats the security of your personal information as its highest priority. We apply the following security measures:

5.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data transfers are completed through encrypted channels
• Industry-standard firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure database encryption
• Two-factor authentication support

5.2 Organizational Safeguards

• Strict access controls — only authorized personnel can view information
• Regular staff training and awareness programs
• Incident response plan

5.3 Data Retention Period

Your information will be retained for as long as your account is active or as necessary to provide services. After an account is closed, certain information may be retained to fulfill legal obligations and resolve disputes.

bd17 believes you should have control over your own information. We provide you with the following rights:

6.1 Right to Access Information

You may request to view the personal information we hold about you at any time. Contact us at [email protected] to receive a copy of this information.

6.2 Right to Correct Information

If your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your profile settings.

6.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, we may have a legal obligation to retain certain information to fulfill legal requirements.

6.4 Right to Opt Out of Marketing Communications

You may request to stop receiving marketing emails or messages at any time. Contact us at [email protected] for this. However, it is not possible to stop sending important account-related notifications.

6.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact us directly first. We will take your complaint seriously and do our best to resolve it.

bd17's servers and third-party service providers may be located in various countries. As a result, your information may be transferred internationally. Whenever such a transfer occurs, we ensure that:

• Adequate data protection measures are in place in the recipient country
• Appropriate contractual safeguards have been applied
• The data transfer is governed in accordance with the guidelines of this Policy

For more information on this, contact us at [email protected].

bd17 strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from any person under the age of 21.

The age verification process at registration protects our platform from access by minors. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

The bd17 platform may contain links to certain third-party services — such as payment gateways (bKash, Nagad, Rocket, Upay) and game software providers. These third parties have their own privacy policies, and bd17 is not responsible for their practices.

We recommend that you read the privacy policy of any third-party service before using it.

bd17 may update this Privacy Policy from time to time. Changes will be published on this page and the update date will be noted at the top.

For significant changes, we will notify you by email or via a notification when you log in to the platform. Continued use of the platform after changes are made will be taken to mean that you have accepted the updated Policy.

We always retain an archived version of the current policy. Contact [email protected] for a copy of a previous version.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the bd17 support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Language: Support is available in both Bengali and English

We will try to respond as soon as possible after receiving your complaint. If our resolution is not satisfactory to you, you have the right to lodge a complaint with the relevant authority.